Send the job.
Leave the chasing to QED.
QED follows up with contractors and tenants, coordinates access and collects repair updates. Your team handles the decisions.
Your contractors. Your approval rules. Every update recorded.
“Rolling out the QED Labs maintenance tool across our portfolio provided our tenants with a next level, best in class maintenance service whilst simultaneously lowering our overall maintenance expense and management time.”
“Working in a fast-paced residential maintenance environment, clear visibility and efficient workflows are essential. QED Labs provides a practical, easy-to-use system that streamlines processes, improves reporting, and helps teams manage works effectively while maintaining safety and compliance.”
You decide when the plan needs to change.
A cost above the agreed limit. A landlord who wants to approve first. A contractor who cannot take the job. QED brings your team the issue, what it knows and a recommended next step. This is the card from the film, before Sophie clicks Review & send.
Water dripping from pipe under kitchen sink Urgent
Priya reports water dripping from pipe under kitchen sink
Active leak from pipework under the kitchen sink, dripping every few seconds with tap off and soaking the cupboard floor.
When the landlord calls, the answer is here.
See what was reported, what was agreed, who attended and what happened next. The conversations, photos and repair notes stay with the job. This is the same repair, three days on.
Water dripping from pipe under kitchen sink Urgent
Resolved in 3 days
- 2 OctPriya reported this on WhatsApp
- 2 OctYou asked Helen Carter to approve
- 2 OctHelen Carter approved getting quotes
- 2 OctWe asked 3 contractors to quote
- 3 Oct3 quotes in; we sent them to Helen Carter
- 3 OctHelen Carter chose Linnet Plumbing & Heating at £95
- 3 OctLinnet Plumbing & Heating booked a visit for 4 Oct · Afternoon
- 5 OctWe asked Linnet Plumbing & Heating for the outcome
- 5 OctLinnet Plumbing & Heating reported the work complete, 1 photo
- 5 OctWe asked Priya to confirm the fix
- 5 OctPriya confirmed it's fixed
Do we keep our contractors?
Yes. QED coordinates with the contractors your agency approves.
How do tenants communicate?
Through WhatsApp or email, with the details gathered into the maintenance record.
Does it work with our property software?
We confirm what can connect, what can sync and what stays in QED before you start.
Bring a repair your team is tired of chasing.
See what QED would handle and where your team would step in.
Pick a time with Tom. No forms, no sales deck.